Refund policy
1. Order & Payment
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You agree to ensure payment for any items You may purchase from Us and You acknowledge and affirm that prices are subject to change.
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When purchasing a physical good, You agree to provide Us with a valid email and shipping address, as well as valid billing information.
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You agree to ensure payment for any items You may purchase from Us and You acknowledge and affirm that prices are subject to change.
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For the sale of physical products, We may preauthorize Your credit or debit card at the time You place the order or We may simply charge Your card upon shipment.
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You agree to monitor Your method of payment.
2. Order Acceptance & Cancellation
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We reserve the right to reject or cancel an order for any reason, including errors or omissions in the information You provide to us.
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If We do so after payment has been processed, We will issue a refund to You in the amount of the purchase price.
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We also may request additional information from You prior to confirming a sale and We reserve the right to place any additional restrictions on the sale of any of Our products.
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orders once placed cannot be cancelled.
3. Shipping & Delivery
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Shipment costs and dates are subject to change from the costs and dates You are quoted due to unforeseen circumstances.
4. Returns / Exchange / Replacement
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If You are unhappy with anything You have purchased on Our Website, You may do the following:
- Customer can contact the company and return the item within 7 days of delivery with the price tags and tax invoice.
- Upon inspection it will be decided by the company for an exchange or a replacement of the same product.
- We do not refund for the same.
- We will make an exchange or replacement of the apparel within 30 days of receiving the apparel from the customer.
5. Contact
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For any questions, concerns, or disputes, You agree to contact Us in a timely manner at the following: sarika.houseofsoi@gmail.com
